At Newspublicly, we value transparency, trust, and accountability. We’re committed to providing a smooth and respectful user experience for all our readers, partners, and contributors.
If you have any issues, concerns, or feedback regarding our content, services, or advertising partnerships, our dedicated support team is here to assist you promptly and fairly.
💬 How We Handle Complaints
We treat every concern seriously. Once your complaint is received, our support team follows a clear process to ensure resolution:
- Acknowledge: You’ll receive a confirmation email within 24 hours of submission.
- Review: Our team investigates the issue or concern raised.
- Resolve: We aim to provide a fair and transparent response within 5–7 working days.
- Follow-Up: If necessary, we’ll follow up with additional clarification or next steps.
🧾 Types of Complaints We Address
You can reach out to us regarding:
- Incorrect or misleading content.
- Copyright or intellectual property concerns.
- Advertising or promotional discrepancies.
- Technical errors or login issues.
- Payment or publication-related queries.
- Contributor account or editorial feedback.
📩 Submit a Complaint or Request Support
Please include the following details when contacting us:
- Full Name
- Email Address
- Subject / Concern
- Relevant Page or Article Link (if applicable)
- Description of the Issue
Send your complaint or request to:
📧 contact@newspublicly.com
🧑💻 Support Hours
🕒 Monday to Friday – 10:00 AM to 6:00 PM (IST)
📆 Response Time – Within 24 to 48 hours
🤝 Our Commitment
We believe in ethical journalism and responsible communication. Every complaint or query helps us improve transparency, accuracy, and trust across the Newspublicly platform.
Your feedback makes us better — thank you for helping us serve you with integrity.